Giving Back to the Community

Supporting Local Charities

Many of the things we find while conducting a house clearance are still useful to somebody and we would hate to waste them. For this reason, we have built relationships with local charities and support many others.


We know that some charities offer a house clearance service but we in no way consider this to be competition or even that we take clearances away from charities. Charities prefer on the whole not to go to the expense of having a large van and paid operatives in order to get donations. That’s why they are usually delighted to see us deliver large quantities of donations directly to them, with no cost to the charity at all.


We learn what items different charities prefer and make sure the donations go straight to where they are needed most without burdening them with the entire contents of a house where they would have to pay to dispose of a large percentage.

Local Charities we Support

Stafford And Surrounds Community Food Support

Provides food support for disadvantaged and low-income local people. Needs: Just about anything

Catherine House Hospice

Enables patients with life limiting conditions and those close to them, to live life as fully as possible and to make the most of the time that they have. Needs: Furniture and Bric-a-brac

House of Bread

Supports vulnerable and homeless people in Stafford and the surrounding area. Needs: Usable food & blankets

British Heart Foundation

Funding research into heart and circulatory diseases. Needs: Furniture & Electricals

Frequently Asked Questions

What do you clear?

We are able to offer a full clearance service for deceased estates, properties for sale, end of tenancy properties, or just general clearances. We take anything including but not limited to; furniture, clothes, bedding, bric-a-brac, waste, food, garden items, sheds, garages and much more. We are able to take the following items at an additional cost: bricks, concrete, rubble, gas bottles, rubber tyres, large quantities of paint, oils and chemicals, generally we can take a small amount of domestic chemicals and oils.

What is the House Clearance Process?

When you call us, we will book in a time to come and give a Free Quote. We will take note of everything that needs to be cleared and supply you with a quote there and then. If you accept the quote, we will arrange to come and clear the property at the time that is most convenient for you. We will arrive at the given time and clear everything that you tell us to clear. Once the clearance has been completed, we will return the keys and the job is done. We will often pick up and return the property keys to an estate agent, meaning you don’t have to worry about making yourself available.

Do you Recycle?

As an environmentally friendly company, we always look to recycle as much as possible whenever we can. Sometimes, there is waste that cannot be recycled but we are proud to average a 90% recycling rate. A lot of clearance companies will just dump everything at the landfill but at Crystal House Clearances, we use waste disposal sites that separate and recycle their waste. But before anything gets recycled, we always try to donate as much to charity as we can. We strongly believe in giving back to our community where we can.

Where do you take the rubbish?

We have built up a network of licensed recycling centres where we can responsibly dispose of waste. We also have a network of local charities that we donate to on a regular basis. This means a lot of the bric-a-brac, bedding and food items are able to be donated and reused rather than sent to landfill. Some items such as furniture may be sold where possible, allowing us to keep our costs down as much as possible and pass that saving on to our customers.

Do you clear the whole property?

Absolutely Yes! We pride ourselves on being able to do a complete job and leave our customers properties Crystal Clear! The last thing you want is for a company to turn up and leave unwanted items behind, leaving you with the added stress of having to dispose or arrange for the disposal of these items. When we visit the property to quote, we take into account the amount of items to be cleared, access such as hard to reach places or staircases and are able to provide you with an accurate timeline for the job to be completed. We will always take everything we have quoted for and will even give the property a quick clean before we leave.

Do I need to be there?

We understand that the process of a House Clearance can be an emotional and upsetting time, especially if you have recently lost a loved one. You may not wish to be present whilst the belongings are cleared and we totally understand this. We do not require you to be present on the day of the clearance, we often pick up the keys before hand and return them once we are done. You can trust us to carry out the House Clearance with the utmost respect and we are able to work independently.